Shopping Cart

FAQ's

GENERAL

Where is NoCoast located?

You can find us at 1407 17th Ave. E., Suite B in Oskaloosa, Iowa

When will you open for brewery tours?

We’ll be opening for tours very soon! More information on our tours will be available once facility construction and updates are completed.

Where can I find NoCoast in my area?

Our delicious brews are currently available throughout the state of Iowa and in the state of Texas. You can find our beer here: https://www.nocoastbeer.co/pages/store-locator

Orders

How do I place an order online?

Visit https://www.nocoastbeer.co/collections/all to view a variety of NoCoast merchandise. To place an order, simply click on the purchase item and select a size and quantity. Click the ADD TO CART button. To change the quantity of an item, simply click the ‘+’ or ‘-’ buttons next to the item in your cart. The quantity will update automatically.
To delete an item, simply set its quantity to zero. When you are satisfied with the contents of your order, click the CHECKOUT button. From there follow the prompts and fill in your information.

When will my order ship?

All Prices are in US Dollars. Upon Release of your shipment, you will receive a confirmation email with your tracking information. If you have questions about your shipment while in transit, please contact customer service.
All orders will be processed and shipped within 5-7 business days. International Orders: Buyer may be responsible for any additional in country taxes, duties, and/or fees.

How is my order sent?

All orders ship from San Diego, CA. We offer USPS standard and expedited for all shipping. In the event your order is lost or undelivered, please contact us at ecommerce@nocoastbeer.co

Returns

How do I return or exchange something?

You can return or exchange an item within 30 days from the date your order was placed. No returns or exchanges will be accepted after 30 days from order date. Only merchandise in their original condition with all tags and labels will be accepted for return or exchange.
If the merchandise has been deemed as altered in any way upon return, customer service will contact you. Any return or exchange shipment costs are at the expense of the purchaser.
Returns for any reason must be submitted with a copy of the original order receipt as proof of purchase and all original packaging. If you received any promotional items with your order at $0.00, the items must be returned if you are requesting a refund. If these items are not included with the return your account will be charged the MSRP for the promotional item.
Note: All sales items are final sale and may not be returned or exchanged.
To request a return/exchange, email your request and the details of your request to customer service at ecommerce@nocoastbeer.co
The subject of your email should be: Return/Exchange for Order #(your order number)
All returns/exchanges must be shipped directly to:

NoCoast Beer Co Customer Service
10680 Treena St. Suite 550
San Diego, CA 92131
ecommerce@nocoastbeer.co

I can’t seem to find my order history, now what?

Before contacting us, please check your “junk” email folder for a confirmation email with tracking information from USPS. If you still can’t find information about your order via the tracking number, please contact ecommerce@nocoastbeer.co

NoCoast Beer Co.

Are you at least 21 years old?